Getting started

Sign up with the email address you want tied to running your team. Use an address you can keep after the season ends, especially if you manage money, refunds, receipts, or member invitations for a booster club.

After sign-up, SeasonKit opens your dashboard. Until your organization has live data, you'll see example content so you can explore the layout — the navigation stays the same once your real data is in.

If you are joining an existing organization, use the invitation link from your coach or treasurer instead of creating a separate team from scratch.

The wizard asks for the pieces SeasonKit needs before money moves. You will confirm the organization, create or select a team, define the season, add participants, and prepare the first campaign.

• Organization: Add the legal name, public display name, and basic address information your receipts and finance records need.
• Team: Add the sport, level, and team name families will recognize.
• Season: Set the season name and dates so dues, campaigns, travel estimates, and reports land in the right season.
• Roster: Add participants before publishing participant pages. You can refine eligibility, photos, and guardian access later.
• Campaign: Set the campaign name, goal, story, suggested donation amounts, and whether participant pages should be available.

To start accepting donations, you'll need to set up Stripe Connect. Connect onboarding verifies the organization, gathers payout details, and tells SeasonKit when your account can accept charges.

You can draft campaigns before payouts are ready. If onboarding stalls, keep the campaign private or treat donation buttons as paused until Stripe confirms your account can accept charges.

Review the public campaign page before you share it. Confirm the story, goal, participant list, sponsor options, tax language, and donation amounts.

If your roster includes minors, publish only the information your organization is comfortable showing publicly. Use participant names, photos, and pages intentionally, and keep guardian contact details private.

When everything looks right, share the campaign link with families, alumni, and supporters. Donors can give once, make a monthly recurring donation, or use sponsor options if your campaign offers them.

Watch the Raise dashboard for donation totals, sponsor activity, and whether checkout is ready. Your treasurer should also review receipts and refund requests as part of the weekly routine.

If a donor asks what they can manage after giving, send them to Your account. If a family asks about eligibility or participant details, use Roster & participants as the starting point.

Before the first broad share, run through a short review. The goal is not to make setup complicated. It is to catch the avoidable mistakes that create donor confusion later.

• Open the public campaign page in a signed-out browser and confirm the team, season, and goal are correct.
• Review each participant page that will be public, especially photos and display names.
• Confirm you're ready to get paid through Stripe before telling supporters that live checkout is available.
• Ask your treasurer to review receipt language, EIN, and charitable status.
• Send families the same campaign link so the team can answer questions from one shared source of truth.
• Decide who will watch refund requests, sponsor approvals, and donor support questions during the first week.

Do not add payment card numbers, bank details, private medical notes, disciplinary history, or safety records to general campaign or roster fields. Those details belong on Stripe's own secure screens or in future safety-specific areas with tighter access controls.

Avoid turning the first campaign into a permanent archive of every season decision. Keep the public story focused on why supporters should help now, then use dashboard records as your finance audit trail.